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Don’t get me wrong, technology is making things easier for Deaf people. Before the pandemic, few people were using video tools like Zoom or Teams.
Today, most of us - including the Deaf - are able to connect with others online via video.
We can even call up BSL interpreters online when we are out and about.
But here’s the reality. There are not always interpreters available when we need them. In fact, for years there has been a shortage of interpreters. Learning BSL and being able to interpret is no small task (think beyond degree level). You also have to pass a series of exams.
Think also of the responsibility of interpreting for important meetings or medical appointments. All that responsibility.
Being Deaf in a world designed for hearing people comes with many challenges. From communication barriers to employment discrimination, the obstacles we face daily can feel overwhelming. However, with greater awareness and proactive changes, society can become more inclusive, allowing Deaf people to thrive and fully participate in all aspects of life.
Perhaps you come across a Deaf person for the first time. Your reaction may make you feel scared. Yes, people feel frightened. We are all humans!
Many hearing people do not know British Sign Language (BSL) or even basic Deaf awareness, making everyday interactions difficult. Simple tasks like booking appointments, shopping, or dealing with customer service can become stressful when businesses fail to provide accessible communication options.
Written communication isn’t always a perfect solution, as English may be a second language for many Deaf individuals whose primary language is BSL.
The workplace presents another major barrier. Many employers lack Deaf awareness and assume that hiring a Deaf employee will be difficult or expensive. This results in fewer job opportunities for Deaf people, despite their skills and qualifications. Even when employed, Deaf workers often struggle with workplace culture, as meetings, informal conversations, and training sessions are frequently not made accessible.
Simple adjustments, such as providing BSL interpreters, using captions in meetings, and ensuring clear written communication, can make a huge difference. Employers must recognize the value that Deaf employees bring and work to create an inclusive environment.
Social Isolation and Mental Health
Social situations can also be challenging. Deaf people often experience exclusion at events, family gatherings, and public spaces where communication is overwhelmingly verbal. Being left out of conversations can lead to feelings of isolation and loneliness.
Mental health issues such as anxiety and depression are more common in the Deaf community due to these ongoing barriers. Support services, including therapy in BSL and Deaf-led community programs, are crucial in tackling these issues.
How Society Can Help
Learn Basic BSL – Even knowing a few signs can make a huge difference in making Deaf people feel included.
Improve Access to Interpreters – Businesses and public services should provide interpreters or use video relay services for better accessibility.
Caption Everything – TV, online videos, and workplace meetings should always have accurate captions.
Promote Deaf Awareness – Schools, workplaces, and organizations should provide Deaf awareness training to break down communication barriers.
Deaf people deserve equal access to opportunities and services. By making small changes, society can create a more inclusive world where Deaf people are not just accommodated but truly valued.
Finally, I would ask you to join my Deaf Power Break Down Barriers - let’s change things!
Danielle
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